|
Year |
2002 |
|
Client |
Shell International |
|
Industry |
Service co-ordination |
|
Country |
UK |
|
Profile |
Shell Consumer is a business unit in the Shell organization with a global portfolio of 115,000 employees in 145 countries. Shell Consumer is represented in 25 countries focusing on development of new business areas offering products and services for the home - from natural gas and electricity to fuels and lubricants. |
|
Challenge |
Expansion in Europe via subsidiaries necessitating multiple languages and call centre access to the existing green screen business application. |
|
Solution |
iSeries2web was used to web enable existing ERP system (100 % conversion) reusing business logic from the green screen application (BPR). New enhancements were added with graphical user interface complimenting the existing workflow. |
|
Result |
A full browser integration was established offering 3rd party data access via XML (suppliers and customers) based on the language support module offered by iSeries2web. Expansion plans in Europe and beyond... |